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FAQ


A list of frequently asked questions, with answers!

Q: How do I pay for my order?
A: All orders placed via this website are paid for using Paypal.

Q: How long will my order take to be delivered?
A: Please allow 7 to 14 days for delivery. [14 days for overseas delivery]. Orders sent by Royal Mail

Q: What if I need a refund?

A:For refunds/cancellation/exchange – please email office@chesterhopkins.co.uk or telephone: 01865766766 [Monday to Friday 10.00a.m to 5.00p.m]
 

Q: What do S, M, L, XL and XXL stand for?
A: Normally, taking measurments around the chest the T-Shirts are as follows:

Code Measurements
S 36 inches / 92 centimetres
M 40 inches / 102 centimetres
L 42 inches / 107 centimetres
XL 45 inches / 114 centimetres
XXL 48 inches / 122 centimetres
LADY FIT M 29 inches / 74 centimetres
LADY FIT L 32 inches / 82 centimetres
LADY FIT XL 34 inches / 86 centimetres

Body Warmers and Fleeces are quite generous sizes, around the chest measurments are as follows:

Code Measurements
S 36 inches / 92 centimetres
M 38 inches / 97 centimetres
L 42 inches / 107 centimetres
XL 46 inches / 117 centimetres