Home :: FAQ


A list of frequently asked questions, with answers!

Q: How do I pay for my order?
A: All orders placed via this website are paid for using Paypal.

Q: How long will my order take to be delivered?
A: Please allow 7 to 14 days for delivery. [14 days for overseas delivery]. Orders sent by Royal Mail

Q: What if I need a refund?

A:For refunds/cancellation/exchange – please email adrian AT chesterhopkins.co.uk or telephone: 01865766766 [Monday to Friday 10.00a.m to 5.00p.m]